Return and refunds

Shipping Methods

Worldwide Delivery

We ship to all major countries and regions.

Trusted Carriers

Partnerships with DHL, FedEx, UPS, and leading logistics companies ensure secure handling.

Tracking Provided

Every order comes with a tracking number so you can follow your shipment in real time.

Why Our Size Charts Matter

Processing Time

Standard orders are processed within 3–5 business days.

Customized or bulk/wholesale orders may require additional production time (communicated during order confirmation).

Delivery Time

Standard Shipping: 7–14 business days (depending on location).

Express Shipping: 3–7 business days worldwide./p>

Shipping Costs

Calculated at checkout based on order size, weight, and destination.

Free or discounted shipping may apply to bulk/wholesale orders or promotional offers.

Return Policy

Returns are accepted within 14 days of receiving your order.
Items must be unused, unworn, and in original packaging with tags attached.
Customized or personalized items are non-returnable, except in the case of defects.

Refund Policy

Once your return is received and inspected, we’ll notify you by email.
Approved refunds will be issued to your original payment method within 7–10 business days.
Shipping costs are non-refundable, unless the return is due to our error (wrong or defective product).

Exchanges

If you need a different size or product, you can request an exchange instead of a refund.
Exchanges are processed as soon as the returned item is received.

Damaged or Defective Items

If you receive a damaged or defective item, contact us immediately with photos, and we’ll arrange a replacement at no additional cost.

Our Commitment

We value your trust and want you to shop with complete confidence. Our Returns & Refunds process is simple, transparent, and designed to give you peace of mind.
👉 For assistance with returns or refunds, please reach out to our support team.

Our Values

Value

What It Means To Us

Integrity

Being honest and transparent with customers, vendors, and employees.

Excellence

Striving to improve every day; attention to every detail.

Innovation

Looking for better ways to do things, adapting,

Community

Giving back, supporting local artisans and workforce, and encouraging teamwork.

Why choose us